It's ok, I will look into that." Victor makes a mental note to inquire about the impact of unpaid invoices on sales revenue and to seek recommendations on how to entice customers to pay more quickly. He is wondering if there might be drawbacks to requesting quicker payments. "How are union negotiations going?" Victor turned to the Human Resources Manager who had been quiet throughout the meeting. She sighed. "They're going-we should probably project a 10% increase salary expenses next year- they're playing hardball because of the high inflationary environment right now!" Victor chewed his lip and refrained from asking if firing some of the louder employees was a good way to send a message- perhaps that would limit raises