Question: Jacob had been using WordPerfect 5 . 1 for DOS for several years and was quite an expert at it . When his boss wanted

Jacob had been using WordPerfect

5.1

for DOS for several years and was quite an expert at it

.

When his boss wanted him to change to a Windows

-

based system, Jacob told his boss that it would slow him down. Jacob also pointed out that it would cost a lot of money to train him to use the new system. This is an example of:

cognitive dissonance.

high switching costs.

high monopoly rents.

early entry continuation.

Jacob had been using WordPerfect 5.1 for DOS for several years

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