Question: Jagdish had a problem with a coffee maker he purchased recently. He has been trying for days to speak with the company by emailing and

Jagdish had a problem with a coffee maker he purchased recently. He has been trying for days to speak with the company by emailing and calling its toll

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free number, but it rings forever or sends him through a long menu with no opportunity to speak to an individual or to leave a message; his emails go unanswered

.

Jagdish feels his basic consumer right tohas been violated

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