James Anderson, director of the Tarrant County, Texas, public library system, hypothesizes that younger patrons prefer electronic
Question:
James Anderson, director of the Tarrant County, Texas, public library system, hypothesizes that younger patrons prefer electronic media (DVDs, compact discs, MP3 downloads and/or Podcasts, etc.) over traditional printed materials (books, magazines, etc.), whereas older patrons prefer the traditional printed materials. Director Anderson wants to see if his hunch is true before deciding how to use next year’s library acquisitions budget. He hires a consultant to conduct a survey of 100 randomly selected library patrons. The patrons are asked whether they favor having more of the library’s acquisitions budget go toward electronic media at the expense of acquiring fewer printed items (“yes” responses coded 1, “no” responses coded 2). The survey asked respondents to place themselves in one of the following groups: young adult patron (coded 1); adult patron (coded 2); and senior citizen patron (coded 3). After conducting a cross-tabulation on these data, what can the director conclude? (Note: The data set for this problem is available on the book’s companion website.)
Operations management processes and supply chain
ISBN: 978-0136065760
9th edition
Authors: Lee J Krajewski, Larry P Ritzman, Manoj K Malhotra