James, Plant Manager at TriPlastics is considering using either a demand option or a supply option to create an effective production plan. The firm experiences seasonal demand. James settles on using a supply option. Which of the following would he use?

a. Complementary products b. Building up some anticipation inventory c. Increasing advertising during offpeak times d. Offering discounts to customers when sales are low

Mary has experienced a spike in sales and feels like she can hardly keep up with orders! Despite this, Mary has decided to continue to processing customer orders, but informs them that her firm will ship product as soon as it is made. The customers decide to wait till product is ready, rather than seek an alternative source.This business situation that Mary finds herself in can be terms as having a:

a. stockout. b. backlog. c. backorder. d. lost sale.

Jake has been hired as a consultant to advice on the Sales and Operations Planning of firm XYZ LLC. Which of his statements below would be correct?

a. XYZ should use a level production strategy to minimize inventory costs b. XYZ should use a level production strategy to enable workforce stability c. XYZ should use a chase strategy to enable a make to stock production plan with a focus on plant utilization d. XYZ should use a chase strategy to enable a make to stock production plan with a focus on minimizing production rates

A company is attempting to cope with seasonal demand patterns by managing its supply. Which one of the following will not help achieve this aim?

a. adjusting workforce levels b. complementary products or services c. subcontracting production d. anticipation inventory