Question: Jiro needs to decide whether to renew a contract with a vendor. The vendor has met all deadlines and produced adequate work, though there is
Jiro needs to decide whether to renew a contract with a vendor. The vendor has met all deadlines and produced adequate work, though there is room for improvement. Given the time and effort his team has put into helping the vendor learn key processes, Jiro is inclined to renew the contract. What step should Jiro take next before making a decision
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