Question: Joshua Tree Instruments ( JTI ) has been the top choice for musical instruments rentals in Alberta since 1 9 8 7 . What started
Joshua Tree Instruments JTI has been the top choice for musical instruments rentals in Alberta since What started as a hobby for Brian Edge, an avid guitar collector and rock enthusiast, slowly turned into a business. Now, Brian has expanded and carries the top brands in musical instruments. After opening his first retail location in south Edmonton, Brian opened six more stores: another in northern Edmonton, two in Calgary, one in Grande Prairie, one in Red Deer, and his most recent expansion, a store in Lethbridge. With employees spread out across his locations, JTI has been able to serve the Albertan community with pride and hopes to one day expand into other provinces on the Western coast while maintaining their reputation of carrying the biggest brands in instruments and the highest quality of rentals.
Problem
JTI serves a wide range of customers from solo artists, bands, to schools and educators which are not tracked Brian explained they currently have a computer system to manage all of their customers; however, its outdated and has been struggling to keep up with demand.
When a customer comes into any one of our locations, an employee will ask them if they have opened an account with us If they have, we ask them for their account number so we can look them up in our system. If they do not, we give them a paper form to fill out. On the form, we ask for their given name and last name, email address, phone number, and address and with municipality, provincestate country, postal code. We also ask for a credit card number to keep on file, that way we can process any outstanding payments without requiring the customer to come in
Once they fill out the form, Brian mentioned that the servicing employee will manually enter the information, along with the date the account was created, into our system to open an account for them. The account is used to track customer rental agreements and to manage any outstanding fees. He also mentioned that if a customer is part of a band or larger group, we consolidate their accounts so they can rent under one number. We currently have accounts on file.
Over the past couple of years, JTI has seen a dramatic spike in instrument rentals and although they have a computer system to manage their customer accounts, they currently have nothing digital to manage their rental agreements and instrument inventory. To combat this, Brian wants to implement a records management system. Currently, Brian scans every rental agreement and saves it under the customers account number, then archives each physical agreement in a filing cabinet for five years. At the end of the five years, he shreds the agreement.
Brian has provided us with a copy of one of his rental agreements, as seen here:
Brian explained that for any items rented that cost over dollars, they add a warranty of dollars to the product to further protect it in the case of damages. Each employee at JTI has an identification number, and every employee is managed by a supervisor. Under that identification number, their last name is managed, as well as their job type, salary, hire date, and commissions.
JTI is proud to carry a wide variety of instruments to please every type of customer, from pianos, guitars, drums, microphones, brass, woodwinds, and strings, and they keep track of the different types with a fourcharacter code. To accompany each code, there is also a longer description and instock quantity. But as Brians inventory has grown, he has had a hard time keeping track of every instrument.
Currently we have instruments documented across all of our locations and have a unique identification number for each. We offer a large variety of instruments both new and old, therefore we need to keep track of the manufacturer and the manufactured date. We also need to know the condition of the instrument. If an instrument has been previously repaired it will have a repair ID associated with it that describes the repair and the cost. We also keep a record of the wholesale price of the instrument, and the store that the instrument is associated with.
Each store is identified by its identification number and has an associated store manager. JTI keeps track of each stores address and municipality, province, country, postal code, and square footage. Using Draw.io software and the attached JTIDMAssignmentStartingPoint.drawio file as your starting point, create an Entity Relationship Diagram ie data model of the Joshua Tree Instruments business, as shown in the case above. Starting from the provided starting point diagram, completely and correctly specify all Entities, Relationships, and Attributes as described in the lecture and lab materials on Entity Relationship Diagramming. Include all relevant facts from the case in your model, including primary keys, volumes, data types for all fields, descriptive labels, and foreign key fields.
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