Question: Juan is interviewing for a customer service management position. During the job interview, the hiring manager asked Juan questions like, Can you think of a

Juan is interviewing for a customer service management position. During the job interview, the hiring manager asked Juan questions like, "Can you think of a time when you had to deal with a

ude customer? What did you do

? "

This scenario would likely take place during a

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)

interview.

.

behavioral

.

stress

.

puzzle

Juan is interviewing for a customer service management position. During the

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