Justify why the position description/duties/responsibilities items correspond to their labels (Planning, Organizing, Leading, and Controlling) (Why do the position description/duties/responsibilities items correspond to their labels) see chart

Manager - Customer Experience Executive Communications and Support (Delta) + Planning Organizing develop and execute a broad elevate the customer travel experience from curb to claim. manage the Chief Customer Experience Officer (CCXO)'s internal and external social media presence support the identification of opportunities in public engagement; traditional, digital and emerging media; public speaking support the scheduling of and creation of briefs for media, videos and events. elevate the external and internal image of Delta's elevate the customer travel experience from curb to claim. manage the Chief Customer Experience Officer (CCXO)'s internal and external social media presence support the identification of opportunities in public engagement; traditional, digital and emerging media; public speaking support the scheduling of and creation of briefs for media, videos and events. Leading Controlling ongoing communications manage elements of the CCXO's internal communications. support the identification of opportunities in public engagement; traditional, digital and emerging media; public speaking. support the scheduling of and creation of briefs for media, videos and events. creating and executing an executive social media strategy. develop strong peer relationships and challenge the status quo while driving alignment. elevate the customer travel experience from curb to claim. manage the Chief Customer Experience Officer (CCXO)'s internal and external social media presence support the identification of opportunities in public engagement; traditional, digital and emerging media; public speaking support the scheduling of and creation of briefs for media, videos and events. ability to troubleshoot and solve unique and complex problems creatively