Question: Kerin & Hartley ( 2 0 2 3 ) . Marketing, 1 6 th Edition, McGraw - Hill / Erwin ISBN: 9 7 8 1

Kerin & Hartley (2023). Marketing, 16 th Edition, McGraw-Hill/Erwin
ISBN: 9781265121328
University distributed laptop (software, databases, and reference materials, as accessible via
SHU/SHU Library)
Additional materials provided by instructor
Course Description
A study of marketing of goods and services...includes legal, social, economic, and technological
considerations, consumer behavior and target markets; product; pricing; promotion; channels
of distribution, and development of marketing strategy.
Stillman School of Business Mission Statement
At the Stillman School, our mission is to enrich each students life through an ethics-centered
education focusing on transforming concepts into business practice.
What is Marketing?
"Marketing is that phase of human activity that produces economic want-satisfaction by
matching consumers' needs and the resources of business firms. From the firm's point of view,
consumer-satisfaction is the result of its marketing strategy. Strategy is based on marketing
philosophy and is derived from the analysis of consumers and their functional interrelationships
with such market forces as economic conditions, competitors' actions, institutional change, and
other environmental factors.(Ennis & Cox, 1988)
Course Objectives
1. Recognize and comprehend the language of marketing(that is, terms, concepts, and
frameworks used by practicing marketing managers).
2. Describe and discuss the marketing concept and compare and contrast organizations
with a market orientation to those that lack this orientation.

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