Kevin, has been working at Melissa's company for six months. Kevin has exhibited concerning behavior patterns....
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Kevin, has been working at Melissa's company for six months. Kevin has exhibited concerning behavior patterns. Melissa has observed his recurring rudeness and aggression towards fellow staff members. Furthermore, she has received multiple complaints from clients, citing Kevin's reckless driving and complete disregard for road rules. Kevin also refuses service to clients who have not previously tipped him, a practice that Melissa finds unsettling. Melissa has attempted to resolve the matter with Kevin, however he becomes rude and aggressive towards her whenever she conducts a formal meeting to address the complaints. These concerns have significantly impacted the business's reputation, prompting Melissa to contemplate Kevin's continued suitability for her company. However, she is mindful of existing labour laws that safeguard employees' rights. 3.2 Analyse the above scenario and recommend a remedy to Melissa. You are required to provide full details (15 Marks) of the appropriate remedy and outline the practical steps in order to implement the remedy. Kevin, has been working at Melissa's company for six months. Kevin has exhibited concerning behavior patterns. Melissa has observed his recurring rudeness and aggression towards fellow staff members. Furthermore, she has received multiple complaints from clients, citing Kevin's reckless driving and complete disregard for road rules. Kevin also refuses service to clients who have not previously tipped him, a practice that Melissa finds unsettling. Melissa has attempted to resolve the matter with Kevin, however he becomes rude and aggressive towards her whenever she conducts a formal meeting to address the complaints. These concerns have significantly impacted the business's reputation, prompting Melissa to contemplate Kevin's continued suitability for her company. However, she is mindful of existing labour laws that safeguard employees' rights. 3.2 Analyse the above scenario and recommend a remedy to Melissa. You are required to provide full details (15 Marks) of the appropriate remedy and outline the practical steps in order to implement the remedy.
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