Question: Ladne Test 3 Which statement below is a Customer Requirement? (Check one) (5 Points) Service On time Service Reduce customer complaints Service: Documents accessible when

Ladne Test 3 Which statement below is a Customer Requirement? (Check one) (5 Points) Service On time Service Reduce customer complaints Service: Documents accessible when promised by end of the next business day Service: Eliminate working overtime Identify the Requirement for the following VOC: Your website is difficult to navigate and some links don't work. (5 Points) Accuracy Timeliness Quality 5 The primary purpose of a CTQ tree is: (Choose one that applies) (5 Points) Getting to root cause Brainstorming tool Determining cause and effect connecting the goat (V) to inputs tw with measurable factors

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