Question: Last WeekThis Week ( 6 / 3 0 / 2 0 x 2 ) Planned Future State ( 1 2 / 3 1 / 2

Last
WeekThis Week
(6/30/20x2)Planned
Future State
(12/31/20x2)OperationalUnits sold per person100108115On-time delivery85%90%95%Dock-to-dock days12119First-time through60%62%70%Average product cost$75$74$70CapacityProductive25%26%27%Nonproductive65%62%40%Available10%12%33%FinancialWeekly sales$800,000$825,000$1,000,000Weekly material cost$320,000$330,000$380,000Weekly conversion cost$280,000$280,240$320,000Weekly value-stream profit$200,000$214,760$300,000ROS25%26%30%
Required:
1. How many nonfinancial measures are used to evaluate performance?
Three nonfinancialFive nonfinancialSix nonfinancialSeven nonfinancialEight nonfinancial
2. Classify the operational measures as time-based, quality-based, or efficiency-based.
Units sold per person
Efficiency-basedTime-basedQuality-based
On-time delivery
Efficiency-basedTime-basedQuality-based
Dock-to-dock days
Efficiency-basedTime-basedQuality-based
First-time through
Efficiency-basedTime-basedQuality-based
Average product cost

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