The following Box Scorecard was prepared for a value stream: Required: 1. How many nonfinancial measures are

Question:

The following Box Scorecard was prepared for a value stream:
The following Box Scorecard was prepared for a value stream:
Required:
1.

Required:
1. How many nonfinancial measures are used to evaluate performance? Why are nonfinancial measures used?
2. Classify the operational measures as time-based, quality-based, or efficiency-based. Discuss the significance of each category for lean manufacturing.
3. What is the role of the Planned Future State column?
4. Discuss the capacity category and explain the meaning of each measure and its significance.
5. Discuss the relationship between the financial measures and the measures in the operational and capacity categories.

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Cornerstones of Cost Management

ISBN: 978-1111824402

2nd edition

Authors: Don R. Hansen, Maryanne M. Mowen

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