Leaders often need to deal with ambiguous and competing inputs on complex topics. The results of their decisions impact lives and careers of various stakeholder groups. At times, quality seems to potentially be adversarial to innovation. For instance, if seen as bureaucracy, or the proverbial "Red Tape," quality could be seen as slowing down innovation. Conversely, quality to include risk management and elements of safety, could be built-in within each phase of design for a product or service.

Please answer the following:

1. What are your initial thoughts on these two perspectives on quality in relation to innovation?
2. What is your assessment of the position on this issue presented within the textbook? How would this influence your approach as a leader at work?
3. Research online one real-world example of this debate, from either perspective. Start with your thesis statement on what you are accomplishing with the example, cover the example, then close with a summary hitting home your main point as you close out your narrative.

Answer rating: 100% (QA)

Initial Thoughts on Quality vs Innovation The relationship between quality and innovation is complex On the one hand a rigid focus on quality can stif... View the full answer