Question: Lean operations is aimed at reducing waste. There are two key types of waste ( each with two sub - types ) : 1 )
Lean operations is aimed at "reducing waste." There are two key types of waste each with two subtypes:
Excess process time the time it takes to perform the process steps This can come in forms:
a Doing something that does not add value.
b Taking too long to do something that does add value.
Excess variability in the process flow. This can come in forms:
a Variation in the way the process is performed not doing it "the best way" every time This reduces quality and leads to variation in process time.
b Variation in job interarrival times relative to job completion times eg patients not arriving at the proper regular intervals
The entire process of patient checkin at a hospital is technically a waste, even if done "perfectly." Which type of waste does it represent?
Group of answer choices
a The checkin function technically does not help cure the patient.
b
b
a
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