Learn It: Chapter $07$ Electronic Messages and Digital Media

Efficient handling of complex customer inquiries

Dissemination of time$-$sensitive information

Quick decision making

Secure dissemination of sensitive information

Which of the following is considered improper etiquette when using Slack?

Use slang and acronyms to more efficiently communicate

Compliment your coworkers

Adjust your tone to your audience

Avoid talking about sensitive or personal topics

Which of the following statements describe workplace messaging? Check all that apply.

Messaging app usage can help declutter e$-$mail inboxes.

Messaging apps can be a workplace distraction.

Messaging informality fosters good behavior.

Communication via apps such as Slack cannot be monitored or archived.

Enterprise solutions such as Slack increase camaraderie and collaboration.