Learning Objective 4: Describe how managers can manage effective organisation-wide communication

The purpose of organization-wide communication is twofold: to allow managers to effectively communicate to a larger number of people throughout the organization (i.e., to get the message out); and to allow managers to make themselves accessible (i.e., to hear what employees throughout their organizations are feeling and thinking). In other words, it helps managers improve ____________ by sending a message to everyone in the company and improve ______________ by hearing what others in the organization feel and think.

Getting the message out is facilitated by (1)__________________, (2)______________________________, (3)___________________________________________, (4)______________________________________. Managers need to find ways to hear what others feel and think. This can be done through (1)____________, (2)_______________________, (3)____________________, (4)___________________ and (5)___________________.