Question: LEARNING OBJECTIVES After completing this chapter, you should be able to > address the relationship between organized labor and management in healthcare > distinguish the

LEARNING OBJECTIVES After completing this chapter, you should be able to > address the relationship between organized labor and management in healthcare > distinguish the phases of the labor relations process; describe the evolving role of unions in the healthcare workforce; examine legislative and judicial rulings that affect management of organized labor in healthcare settings; review emerging healthcare labor trends; and consider the potential impact of the Internet on the labor-management relationship con LEARNING OBJECTIVES After completing this chapter, you should be able to > address the relationship between organized labor and management in healthcare > distinguish the phases of the labor relations process; describe the evolving role of unions in the healthcare workforce; examine legislative and judicial rulings that affect management of organized labor in healthcare settings; review emerging healthcare labor trends; and consider the potential impact of the Internet on the labor-management relationship con

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