LEARNING OUTCOMES ASSESSED: 1. Prepare and evaluate professional business documents in common formats, using appropriate tone, structure/format (including headings and graphics) and patterns of development (direct/indirect). 3. Analyze, assess, summarize and/or critique business-related case studies, articles and/or topics to demonstrate skills in evaluation, editing and revision. 4. Describe, demonstrate, and evaluate effective team, group and meeting management strategies based on audience; increase awareness and identify cultural differences. 6. Assess various employment communications and create effective employment communication documents (print, digital, and oral). 8. Navigate and routinely participate in a digital environment to enhance self-paced learning skills. BACKGROUND Supply Chain Solutions is having a great year! Not only is your business very successful in your home city, but you've expanded globally in select markets as well (hence your previous intercultural communications memo!) Good for you! Unfortunately, some of your employees aren't happy with the expansion and have been grumbling around the office about this. Some comments you overhear are based in legitimate reasons while others sound a little too close to outright racism and cultural hostility! This is no good. You are also awarevia your hiring practicesthat many of your employees are very active on social media, and while you assume they would be smart enough to NOT post anything about your business that could jeopardize the company brand or their own employment, you'd rather not leave this to chance. As a manager, you feel something must be done as a preemptive measure!