Leighton Hotels and Casino is a diamond class hotel situated at the very heart of Las Vegas hired you as one of the 5 night audit managers. Their system is quite different from other hotels. Their system projects efficiency, thus requiring around 5 night audit managers is one of the key solutions to solve auditing problems daily for the establishment. Compared to other hotels the night audit manager is the one who assumes responsibilities of all the works during night time especially the auditing and the inventory. As one of the 5 night audit managers you are assigned in the housekeeping section in order to gather information about their daily inventory and record logs pertaining to the daily activities and room sales. You are to report this to the "Senior night auditor" who stands as your boss. On the process of auditing one of the auditors in your team were able to discover discrepancies in the rooms make-up and resupply of stocks, that has been continuously happening for 1 month, this was before you were hired as a staff of the Night Audit Section. The report states that there are several items that are missing, undeclared and possibly stolen out of hind sight. 1. What actions and plans do you have in mind in order to manage the situation? What are the steps would you take to solve this problem? 2. Base on the first questions. How would you report this to the senior audit manager? 3. Base on the first question. In the event of denial on the part of housekeeping section. What would be the best action that you will undergo in order solve the crisis?

Answer rating: 100% (QA)

1 To manage the situation of missing undeclared and possibly stolen items in the housekeeping section I would take the following steps a Document the ... View the full answer