Question: Leona is evaluating a new customer relationship management software solution for her business. She knows several business owners and managers who have implemented the software

Leona is evaluating a new customer relationship management software solution for her business. She knows several business owners and managers who have implemented the software in their organizations. Instead of conducting a trial in her own company, she asks them for their advice. Leona is most likely searching for a(n) _____ solution to her problem.

		experimental
		optimal
		ready-made
		statistical
		custom-made

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