LESCANT factors:

1. Language - some areas require certain language - Mexico English; Quebec in French

2. Environment and technology

a. How good are phone wires?

b. Means of communication

c. Reliability of communication

3. Social organization

a. Woman working on deals

b. Customs and habits

4. Con texting

a. Low-context cultures (words matter, not context)

Example: U.S., Canada, Switzerland, Germany, Scandinavian countries

b. Mid-level cultures

Example: France, England, Italy

c. High-context cultures

Example: Latin America, Islamic nations, Asian countries (in what setting the agreement is reached is just as important as the words in the document itself)

5. Authority : role of lawyers and negotiators - Japan negotiator no authority to make deal and don't use attorneys here for negotiation.

6. Nonverbal behavior

a. Silence and its role - America awkward; Asia, reflection.

b. Gestures - A OK… Latin America an insult, France means worthless, Japan asking for money, ie. A bribe?

7. Time concept

a. Monochronic nations: time is everything (U.S., Great Britain)

b. Polychronic - rest of the world

What are the LESCANT factors of Japan and India?