Let's say that you are working within a call center and are answering phones for a local utility provider. Currently you are speaking with an extremely agitated and angry customer who is unhappy with the service they have been provided with. Because your company $($Excel Energy's$)$ manual advises employees to transfer hostile calls to a superior, you do this. What quality dimension of decisions does your detion reflect?

A$)$ Due process

B$)$ Fairness

C$)$ Accuracy

D$)$ Justice

E$)$ Coherence