like this sample in the QMT.

ding 1 Heading 2 Heading 3 Heading 4 L2 Please fill the following action plan table according to the objectives. Styles (10 marks) Objective Actions Responsibility Timeline Indicator Done (Yes/No) Reducing waiting time for order processing Increasing efficiency in product delivery to customers Improve customer service call center performance Improving inventory turnover cycle Action Plan Template Objective Action Responsibility Timeline Indicator Done/ Not Done & Why To Verb Verb Position DD/MM/YYYY Beginning/End Quarter YYYY End of March 2019 Head of HR/Training To improve Client Satisfaction by 50% within 4 month Prepare educational materials on areas of client satisfaction Educate all Staff on client satisfaction - Monitor Staff Performance Measure Client Satisfaction Structural Process (%) Outcome (%) . Training Materials % of Staff Attended Training Session % of staff compliance to new skills % of client Satisfaction after training Notes Comments HO I en > 1:32 AM D - 49 ENG