Question: lint McFarlin / Soomo Learning 2 MULTIPLE - CHOICE QUESTIONS Which kind of emotional labor involves trying to experience the emotions of a customer or

lint McFarlin/Soomo Learning
2 MULTIPLE-CHOICE QUESTIONS
Which kind of emotional labor involves trying to experience the emotions of a customer or client?
surface acting
genuine acting
deep acting
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While emotional labor is a feature of service-industry jobs, different roles requ different levels of labor. For example, a funeral home director is generally expe
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lint McFarlin / Soomo Learning 2 MULTIPLE -

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