Question: List down 25 example questions for each element of service quality dimensions (SERVQUAL) for food service at food court. This question can be as
List down 25 example questions for each element of service quality dimensions (SERVQUAL) for food service at food court. This question can be as questionnaire or survey to give the customer to know their level's of satisfaction toward quality service at food court. 1. Tangibility 2. Reliability 3. Responsiveness 4. Assurance 5. Empathy
Step by Step Solution
There are 3 Steps involved in it
Here are 25 sample questionnaire or survey questions for each of the five SERVQUAL dimensions Tangibility Reliability Responsiveness Assurance Empathy specifically tailored for assessing food service ... View full answer
Get step-by-step solutions from verified subject matter experts
