Question: List the steps in the deductive outline recommended for good - and neutral - news messages. Distinguish between the two major types of request messages,

List the steps in the deductive outline recommended for good- and neutral-news messages.
Distinguish between the two major types of request messages, and specify the outline preferable for each type.
What criteria should be used in determining whether a good- or neutral-news message would be best communicated on paper, electronically, or verbally?
What considerations should be given to a message recipients culture when planning a good-news or neutral-news message?
Explain how claim messages and responses to requests both use the deductive message pattern.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!