List three metrics that you think can help you quantify the performance of the selected business process currently. List and define the metrics clearly, explain why each metric is important in the assessment of the process, and then give an example of the statistic units. For example, if your metric is $$speed of processing,$$ it may be defined by how quickly each employee audits a tax form, and the example would be that $$on average you would expect eight tax forms audited per hour.$$

Metric $1$:

Definition

Significance in assessment

Example