Question: List three ways by which services can manipulate demand to match capacity? Which of the following is not a characteristic of a service for which

  1. List three ways by which services can manipulate demand to match capacity?

  1. Which of the following is not a characteristic of a service for which yield management is appropriate?
    1. Ability to segment markets.
    2. Ability to sell services in advance.
    3. Low marginal sales costs and high marginal capacity change costs.
    4. Underdeveloped information systems.

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