LO AFTER READING THIS CHAPTER, YOU SHOULD BE ABLE TO: LO-1 Explain how Individuals develop their personal codes of ethics and why eth- ics are important in the workplace. LO-2 Distinguish ethics from social responsibility and identify organizational stakeholders. LO-3 Show how the concept of social responsibility applies both to environmental issues and to a firm's relationships with customers, employees, and investors. LO-4 Identify four general approaches to social responsibility and describe the four steps a firm must take to implement a social responsibility program LO-5 Explain how issues of social responsibility and ethics affect small businesses. stock W