LP3.1 Assignment: Scheduling Appointments

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Instructions

Read Assignment 2.4 in Plunketts Procedures for the Medical Administrative Assistant on page 34.

Read Assignment 2.4 in Plunketts Procedures for the Medical Administrative Assistant on page 34.

Refer to Figures 2.4 and 2.5 in Plunketts Procedure for the Medical Administrative Assistant on pages19- 20. Using a word or excel program complete an appointment schedule that looks like either figure 2.4 or 2.5. ( a manual system ).

Part 1: the following appointments have been scheduled and entered into your book. Copy them from figure 2.5.

• Doctor Plunkett and his wife have a dinner engagement at 17:00.
• The president of the Downtown Kinsmen Chas asked Dr. Plunkett to speak to the Kinsmen Lunch Brunch at 12:00. Dr. Plunkett agreed.
• Dr. Jones, a vascular surgeon, is performing a by-pass and graft for hemodialysis (synthetic) on Garry Green and has asked Dr. Plunkett to assist. Surgery will take approximately 2 hours beginning at 09:00 in OR 6 at St. Josephs Hospital (note: when a physician is asked to assist in surgery, the surgeons office administrator will call the physicians office administrator and advise the time, date, place, type of surgery, patients name and approximate length of time for surgery).
• Erik Shultz is at the end of his rope with his wifes drinking and needs to talk with the doctor immediately. (Note: Erik works from 09:00 to 19:00 and finds it difficult to arrange time off work. You feel that there is some urgency in this situation Since Dr. Plunkett usually comes into the office early in the morning, you book Erik in before Dr. Plunketts scheduled surgery time. You discuss this with the doctor and he agrees).
• Elizabeth Green has requested an appointment for her annual health exam.
• Tim Peters has a large boil on his forearm.

Part 2: complete the appointment schedule by entering the following appointments while allowing appropriate time periods. If you feel that some appointments do not need to be seen on this schedule, document when you would book them and your reasons for doing so.

• Thomas Bell (427-5327) and Heather Smith (576-3225) have requested appointments for complete physicals.
• Jean Belliveau and Mary Jane Brown have requested a premarital consultation and physicals. Mary Jane is a regular patient (427-3333) and her fianc has requested that Dr. Plunkett consider him a patient.
• Hazel Davis (427-7006) is coming in for her monthly O.B. checkup.
• There is a flu epidemic and the following patients are coming with a fever, sore throats, and congestion: Peter John Scott (427-2245), Mel Thompson (427-5432) Amelia Jackson (748-3192), Bob Baxter (652-3179) and Lisa Basciano (742-2717).
• Lois Elliot is coming in to have a dressing changed.
• At 1 p.m. you receive a call from Mrs. Harris, whose 4 year old baby William, has been crying and upset all morning. He is screaming in obvious pain and Mrs. Harris is very upset. What will you do?