Make a formal excuse for not being available and set up a meeting over a cup of coffee to meet and discuss her issues and scope of work that she might require from you.

Question 1: The management process may be defined as getting things done both effectively and efficiently by performing the four tasks of management: planning, organizing, leading and controlling. Effectiveness refers to performing those tasks as to assure that the organisation fulfils its purpose and attains its goals, i.e. actions. Efficiency refers to how well the tasks are performed, i.e. quality of actions.

The four management tasks are always integrated, they do not occur in a singular sequence. Three levels of management roles exist in an organisation: top management; middle management; first-line managers and operative employees (organisational level). It is important to remember that even as the owner of a company, it does not necessarily make that person a manager.

Question 2: The title of manager/CEO/owner may give a distinct impression of a person as titled, which is not always a positive projection as it is more than a title. Do not let ones title define you. The manager must never stop developing his/her skills in order to perform management tasks effectively and efficiently.

Question 3: The standards in the company between management and employees must be set early on. Even with a nourishing and innovative relationship between management and employees, it is in the best interest of the company not to have employees as friends, implement an "open door" policy. Rather be strict at the beginning and gradually decrease strictness to promote trust between management and employees. To discipline use the rules and not put yourself in harms way.