Question: Make an example of conceptual framework ( Independent Variable ) for the telecom company, to know customer satisfactions Like this model Interaction Management + Relationship

Make an example of conceptual framework ( Independent Variable ) for the telecom company, to know customer satisfactions Like this model

Interaction Management + Relationship Development Dependent Variable Control Variable Independent Variable Quality Services Customer Satisfaction Age Experience Income Education level + Employee Behaviour Physical Environment Figure 3.1 Conceptual Framework of the study

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