Making goals public is effective because it increases goal commitment and expands accountability.

Question 1 options:

	True
	False

Question 2 (1 point)

Rational persuasion is the best way to influence someone to commit to what you want.

Question 2 options:

	True
	False

Question 3 (1 point)

There are a range of influence tactics available to you as a manager. If you want commitment as your most likely outcome you should use personal and emotional appeals, rather than rational persuasion and pressure tactics that have resistance as its most likely outcome.

Question 3 options:

	True
	False

Question 4 (1 point)

Poorly administered feedback can lead to decreased performance.

Question 4 options:

	True
	False

Question 5 (1 point)

What type of organizational commitment is happening when an employee stays with a company only because she received tuition reimbursements from her company? She would have to repay the money if she leaves prior to the two year requirement and the costs outweigh the benefits.

Question 5 options:

	Affective Commitment
	Normative Commitment
	Continuance Commitment
	What Commitment?

Question 6 (1 point)

Performance standards should never be a surprise.

Question 6 options:

	True
	False

Question 7 (1 point)

Which of the following is NOT a critical element of good feedback?

Question 7 options:

	keep the feedback specific
	focus on the problem
	wait until some time has passed to address problem to not appear too strict
	mutually discuss and agree on the problem with the employee

Question 8 (1 point)

Which principle of good feedback is being used when you resist comparing your problem employee to another employee (ex: why can't you be more like Joe) and instead compare your problem employee to his performance goals.

Question 8 options:

	Avoiding absolutes
	Being specific
	Being timely
	Maximizing absolute feedback while minimizing relative feedback and comparisons to others

Question 9 (1 point)

Feedback is most effective if you wait a long time after it happens, rather than closer to the time of actual behavior.

Question 9 options:

	True
	False

Question 10 (1 point)

Saved

What was the theme of the video provided in the lecture to illustrate the power of conformity?

Question 10 options:

	Wearing professional attire
	Jumping off a cliff
	Asking for a raise
	Riding in an elevator