"Making the Numbers at Commodore Appliance"

After reading the case & viewing the video, please answer the following questions:

1. If you were in Rob's situation, would you agree to use the book-and-hold technique this month to accelerate revenues? Justify your decision.
2. Imagine that Commodore has taken out a multimillion-dollar loan that must be repaid next year. How might the lender react if it learned that Commodore was using the book-and-hold method to make revenues look higher than they really are?

Please paragraph appropriately (at least 1 paragraph per question). The 150-250-word requirement is for all questions together.

Video Case Making the Numbers er Faltlng the Numbers? Will sales and prots meet the expectations of investors and Wall Street analysts? Managers at public corporations must answer this important question quarter after quarter. year after year. in an IEIEEII worldone in which there is never an economic crisis expenses never go up. and customers never buy competing productsthe corporation's price for a share of its stock would soar. and investors would cheer as Everyr financial report showed ever-higher sales revenues. profits. and earnings. in the real world. however. many uncontrollable and unpredictable factors can affect a corporation's performance and its stock price. For example. when one of the nation's largest retailers Macy's announced lower-than-expected sales in mid-2016. analst and irwestors ware disappointed and the value of its stock dropped by to percent in last one day. Other factors include competitors lowering their prices or introducing supenpr products. increasing expenses. climbing interest rates. and plummeting consumer buying power. Faced with the prospect of releasing nancial results that fall short of Wall Streets expectations. managers may feel intense pressure to \"make the numbers" using a variety of accounting techniques. In some cases. managers may even resort to accounting fraud to increase sales and prots and reduce expenses. Although recent research indicates that accounting traud has decreased when compared to the levels of accounting fraud during the last economic crisis. there are still companies that have resorted to questionable and often unethical or illegal accounting procedures to increase sales and reduce expenses. For example. Logitech and two former executives agreed to pay a $7.5 million fine one month only. Rob realizes that if he doesn't go along, he in 2016 to settle Securities and Exchange Commission won't be working at Commodore for very much longer. (SEC) allegations the consumer technology company inflated Meeting with Kevin, one of Commodore's auditors, Rob earnings on its financial statements. Another company - learns that book-and-hold meets GAAPS. Kevin emphasizes Weatherford International-also agreed to pay a $140 million that customers must be willing to take title to the goods fine in 2016 to settle SEC allegations it used fraudulent before they're delivered or billed. Any book-and-hold sales income tax accounting to inflate the oil and gas services must be real, backed by documentation such as emails to company's income by more than $900 million. and from buyers, and the transactions must be completed in Under the Sarbanes-Oxley Act, a corporation's top the near future. executives now must certify the corporation's financial Rob is at a crossroads: His sales figures must be reports. Immediately after this legislation became effective, higher if Commodore is to achieve its performance targets, hundreds of companies restated their earnings, a sign that yet he doesn't know exactly when (or if) he actually would stricter accounting controls were having the intended effect. complete any book-and-hold sales he might report this Now that stricter regulation has been in force for some time, month. He doesn't want to mislead anyone, but he also fewer and fewer corporations are announcing restatements. doesn't want to lose his job or put other people's jobs in The chief reason for the decline is that corporations and their jeopardy by refusing to do what he is being asked to do. accounting firms have learned to dig deeper and analyze the Rob is confident that he can improve his district's sales process used to produce the figures for financial statements. over the long term. However, Commodore's executives are Because accounting rules are open to interpretation, pressuring Rob to make the sales figures look better right managers sometimes find themselves facing ethical dilem- now. What should he do? mas when a corporation feels pressure to live up to Wall Street's expectations. Consider the hypothetical situation at Commodore Appliances, a fictional company that sells to Home Depot, Lowe's, and other major retail chains. Margaret, the vice president of sales, has told Rob, a district manager, that the company's sales are down 10 percent in the current quarter. She points out that sales in Rob's district are down 20 percent and states that higher-level managers want him to improve this month's figures using "book and hold," which means recording future sales transactions in the current period. Rob hesitates, saying that he needs more time to get sales momentum going. He thinks "book and hold" is not a good business practice, even if it is legal. Margaret hints that Rob will lose his job if his sales figures don't look better and stresses that he will need the book-and-hold approach for