"Management & Behavior"

Read and respond to each scenario

• You are a Human Resources Manager and have noticed an increase in employee turnover of 15 percent during the course of one month. What steps would you take to investigate the turnover? Who would you involve in the investigation? How would you determine if there is a risk for unionization?

• You are a warehouse supervisor and was told by another supervisor that employees have been in the parking lot speaking with one of the unions in the area. What steps would you take to investigate the matter? Who would you involve in the investigation process? If you found out that the employees are interested in unionizing, what would you do to potentially prevent unionization?

• You were recently hired as a Human Resources Generalist and found out there were union attempts previously made. However, the union did not receive enough votes to unionize. What steps would you take to avoid future union attempts? Who would you include in the process? What details would you ask about during the investigation process?

• You are a store manager and receive the results of the most recent employee opinion survey. The employee opinion survey states that the deli supervisor has been rude to the employees who work in the deli. The deli supervisor has excellent performance based on his evaluations for the past 3 years. What steps would you take following this matter? Do you believe his behaviors could lead to unionization?