Question: Management: Operations / Production Management - Quality Management Which one of the following is not given as a key feature of Total Quality Management? A

Management: Operations/Production Management - Quality Management
Which one of the following is not given as a key feature of Total Quality Management?
A Establishing clear specifications.
B Teamwork, trust, and empowerment.
C Using quality tools and techniques.
D Identifying customers and their needs.
Management: Operations/Production Management - Quality Management Which one of the following

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