Question: Management wants to know how to improve their performance with customers. More specifically, management wants to prioritize improvement opportunities so that they can focus on

Management wants to know how to improve their performance with customers. More specifically, management wants to prioritize improvement opportunities so that they can focus on fixing the top 3 improvement opportunities.

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To prioritize improvement opportunities in customer performance management can follow these steps 1 Gather Data Collect quantitative and qualitative d... View full answer

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