Managers of a$($n$)$center are evaluated based on measures such as ROI and residual income$\mathrm{.}2.$Suboptimal decisions and duplication of resources are considered disadvantages of$3.$A positiveresults when managers invest in projects that earn more than the hurdle rate$\mathrm{.}4.$Theperspective focuses on processes required to meet customer needs through measures such as on$-$time delivery and quality$\mathrm{.}5.$Thestates that managers should be held responsible only for what they can control$\mathrm{.}6.$measures the economic wealth created when a company$$s after$-$tax operating income exceeds its cost of capital$\mathrm{.}7.$Theperspective typically contains leading indicators, which are measures that reflect future performance$\mathrm{.}8.$A change in the investment turnover ratio from $1\mathrm{.}5$ to $3\mathrm{.}2$ willthe division$$s ROI$\mathrm{.}9.$The maximum transfer price is the$10.$Goal results when there is conflict between a manager and the organization as a whole.