Complete the sentences by selecting terms from the drop$-$down lists. Some terms may be used once, more than once, or not at all.

Managers of $a(n)$ center are evaluated based on measures such as ROI and residual income.

Suboptimal decisions and duplication of resources are considered disadvantages of

A positive results when managers invest in projects that earn more than the hurdle rate.

The perspective focuses on processes required to meet customer needs through measures s quality.

The states that managers should be held responsible only for what they can control.

$q,$ measures the economic wealth created when a company's after$-$tax operating income exceeds its cost of capital.

The $$ perspective typically contains leading indicators, which are measures that reflect future $p$

A change in the investment turnover ratio from $1\mathrm{.}5$ to $3\mathrm{.}2$ will $$ the division's ROI.

The maximum transfer price is the

Goal