Question: Marco is on the phone with a client. He needs to get his boss's approval for an immediate change in the client's contract. Marco writes

Marco is on the phone with a client. He needs to get his boss's approval for an immediate change in the client's contract. Marco writes his boss an email.

Marco should put his request for approval in a memo

Marco should send an instant message

Marco has chosen the correct channel

Marco is on the phone with a client. He needs to

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