Question: Marco is on the phone with a client. He needs to get his boss's approval for an immediate change in the client's contract. Marco writes

Marco is on the phone with a client. He needs to get his boss's approval for an immediate change in the client's contract. Marco writes his boss an email.

Marco should send an instant message

Marco should put his request for approval in a memo

Marco has chosen the correct channel

Marco is on the phone with a client. He needs to

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