Marilyn is on her way to her initial appointment with a potential new client. She is reviewing the research she has done on the client, and a quick look in the mirror shows her to be appropriately dressed. On entering the client's office, Marilyn extends her hand and says, "Hi! How are you today, Mr. Evans?" What basic key concept has she forgotten?

Answer rating: 100% (QA)

The question seems to address the concept of professional etiquette and communication Based ... View the full answer