Marriott Autograph-Lido House Newport Beach, California, islocated on the site of a former city hall. The historic hotelblends classic Cape Cod style architecture with nautical-inspireddetails to create a unique, sophisticated coastal style. Amenitiesinclude a restaurant, spa, courtyard pool and rooftop bar. Situatedat the crossroads of Lido Isle, Lido Peninsula and BalboaPeninsula, the hotel is ideally positioned to enjoy the vibrantatmosphere of Newport Beach, the bustling marina, the white sandybeaches ... and the noise that comes with it. Within just 6 weeksof their grand opening, the hotel received noise complaints in 90%of guest comments. A small team of service and support staff wasformed to address the problem.

a) Read the above case and analyse the appropriate type of teamusing appropriate reasoning. Examine the roles of the team (atleast 4) in this particular situation.

b)Propose a possible process flow for the team to solve theissue using quality tools, new management tools or other relevanttools (at least 5 tools).

Answer rating: 100% (QA)

A The type of team in this case is a ProblemSolving Team Problemsolving teams are formed to analyze ... View the full answer