Martha Thomas supervises 40 professionals in eight food chain restaurants, and in recent months, she has...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
Martha Thomas supervises 40 professionals in eight food chain restaurants, and in recent months, she has noticed a 10 per cent increase in claimed overtime. To cut the costs of unnecessary overtime, she issued this one-sentence email correspondence to her staff: When the amount of work increases to a level of working extra hours from the regular routine of the employees (35 hours a week), and when the estimated work needs full shift of eight hours or more on two or more consecutive days, the employee's hour of duty shall be changed to include the hours to complete the work, unless the employee's absence has an adverse effect on his previously scheduled assignment. Result: After the 40 copies were sent out, Martha's office received 30 phone calls asking what the email correspondence meant. What the 10 people who didn't call about the email thought is uncertain. It took a week to clarify the new policy. Questions to think about: Who is communicating to whom about what, how, and why? What was the goal of the communication? Identify the communication error (poor audience analysis? Use of inappropriate language or style? Poor organization? Other?) Martha Thomas supervises 40 professionals in eight food chain restaurants, and in recent months, she has noticed a 10 per cent increase in claimed overtime. To cut the costs of unnecessary overtime, she issued this one-sentence email correspondence to her staff: When the amount of work increases to a level of working extra hours from the regular routine of the employees (35 hours a week), and when the estimated work needs full shift of eight hours or more on two or more consecutive days, the employee's hour of duty shall be changed to include the hours to complete the work, unless the employee's absence has an adverse effect on his previously scheduled assignment. Result: After the 40 copies were sent out, Martha's office received 30 phone calls asking what the email correspondence meant. What the 10 people who didn't call about the email thought is uncertain. It took a week to clarify the new policy. Questions to think about: Who is communicating to whom about what, how, and why? What was the goal of the communication? Identify the communication error (poor audience analysis? Use of inappropriate language or style? Poor organization? Other?)
Expert Answer:
Answer rating: 100% (QA)
Who is communicating to whom about what how and why Who Martha Thomas is communicating to her staff which consists of 40 professionals across eight fo... View the full answer
Related Book For
Posted Date:
Students also viewed these business communication questions
-
The Crazy Eddie fraud may appear smaller and gentler than the massive billion-dollar frauds exposed in recent times, such as Bernie Madoffs Ponzi scheme, frauds in the subprime mortgage market, the...
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
On January 1, 2021, Access IT Company exchanged $980,000 for 40 percent of the outstanding voting stock of Net Connect. Especially attractive to Access IT was a research project underway at Net...
-
The return on assets for McDonald's is 16.9%. During the same period, it reported a return on equity of 37.9%. Has McDonald's made effective use of leverage? Explain.
-
The half-life (t 1/2 ) of a radioactive species is the time it takes for half of the species to emit radiation and decay (turn into a different species). If a quantity N 0 of the species is present...
-
Cite and discuss examples of a close under each of: summarise and ask for order, alternative choice, concession close, objection close.
-
Reep Construction recently won a contract for the excavation and site preparation of a new rest area on the Pennsylvania Turnpike. In preparing his bid for the job, Bob Reep, founder and president of...
-
Please, draft a risk-shifting clausea representation given by the Seller of business assets about pending or threatened litigation--from two different perspectives: First, taking on the role of the...
-
In early maleness hermaphrodite flowers, the plant depends on self-pollination. The two statements are true and there is a relation between them. The two statements are true and there is no relation...
-
Prepare a classified balance sheet as of December 3 1 , 2 0 2 2 These items are taken from the financial statements of Cheyenne Corporation for 2022. Retained earnings (beginning of year) Utilities...
-
Greeks: IBM stock is currently priced at $50. IBM pays no dividend within the next 6 months. Consider a European call and a European put, both struck at $50, on IBM stock, both with maturity 7 = 3...
-
Paula works as a safety engineer for a large petroleum-processing company. She is always willing to look at possible dangerous situations, talk to employee groups about developing safety habits, and...
-
Matt, Incorporated, had pretax accounting income of $329,000 and taxable income of $372,000 in 2024. The only difference between accounting and taxable income is estimated product warranty costs of...
-
You have done the Innovation Report and recommended supporting an inventive workplace, and You emailed the report to your manager and the company's owners for review. A meeting has been planned with...
-
A partnership: A. Is also called a sole proprietorship B. Has unlimited liability C. Has to have a written agreement in order to be legal D Is a legal organization separate from its owners. E Is a...
-
On April 29, 2015, Auk Corporation acquires 100% of the outstanding stock of Amazon Corporation (E & P of $750,000) for $1.2 million. Amazon has assets with a fair market value of $1.4 million (basis...
-
The board of directors of Portand Ltd are considering two mutually exclusive investments each of which is expected to have a life of five years. The company does not have the physical capacity to...
-
a) Comment on factors likely to affect the accuracy of the analysis of costs into fixed and variable components. (b) Explain how the analysis of costs into fixed and variable components is of use in...
-
The Northshire Hospital Trust operates two types of specialist X-ray scanning machines, XR1 and XR50. Details for the next period are estimated as follows: A brain scan is normally carried out on...
-
A stirrer-container assembly contains a certain amount of fluid. The stirrer performs \(3 \mathrm{hp}\) work on the system. The heat developed by stirring is \(4000 \mathrm{~kJ} / \mathrm{h}\) and is...
-
A system consisting of a gas confined in a cylinder undergoes a series of processes shown in Fig. 2.11. During the process A-1-B, \(70 \mathrm{~kJ}\) of heat is added while it does 45 \(\mathrm{kJ}\)...
-
Derive the mathematical expression of the first law of thermodynamics.
Study smarter with the SolutionInn App