Mary maroka has a bachelor's degree and has worked for five years as a computer pro- grammes for an oil company. nI four short years she has more new soliware programmes ot her credit than anyone else ni the depariment. She is highly creative and widely respected. However, Mary is impulsive and has little tolerance for those whose work is less crea live. She does not offer to help coworkers and, because of this, theyare reluctant to ask. Mary is also slow to cooperale with other depariments ni meeting their needs because she works primarily ot enhance her own software writing ability. She spends evenings and weekends working on her programmes. Mary si a hard-working technical employee, but she sees litle need to worry about other people. st Mary received high merit raises, but she was passed over for promolion and doesnot understand why. She decided to start her own business. She developed an oufstanding business plan for an online computer software business and used the business plan to en- lice investors into her venture. She rented space ni a local warehouse where she and her employeesfilled mail orders. Her major competition has four employees serving also as an executive management leam, while Mary runs her business autocratically. She hires and trains each employee ni how to do his or her job efficiently and at the same time stresses the importance of customer satistaction

Questions

Can you explain why she was not going to be promoted to the level of manager? (5)

2. Explain to Mary what is necessary to be a good manager. (5)

3. Explain to Mary the roles she will have to perform as a manager/owner of her own business. (5)

4. You are appointed as the general manager in a newly established organisation. The CEO expects you to draft a report on how management should be executed at the different management levels. Write a brief executive summary of what management is all about after you have visited some managers in organisations to get their input. (15)

5. Investigate the top mistakes that managers make in their jobs.(15)

Answer rating: 100% (QA)

1 Mary was not promoted to a managerial level likely due to her interpersonal skills While its clear that she is highly competent in her technical rol... View the full answer