Mas Institute has been going through a rough patch lately. Turnover has been high and employee morale is at an all-time low. Though employees and competitors hold management responsible for the decline, the CEO does not let the managers go or change the management style. Which of the following could explain this attitude? Select one: a. The CEO holds the omnipotent view of management, which asserts that external factors have a significant effect on performance outcomes. b. Because the organization has a "take-charge" management style, the employees are responsible for organizational policies. c. The CEO is unresponsive to the criticisms from stakeholders. d. The CEO holds the view that managers have only a limited role in organization success or failure.

When the sales manager of the western region meets with other regional managers and presents his or her views on pending sales opportunities, he or she is functioning as a ___. Select one: a. monitor b. negotiator c. spokesperson d. liaison

In learning an organizations specific language, members are displaying their _______________. Select one: a. confidence that they will soon be promoted to greater responsibility b. willingness to communicate with the organizations stockholders c. willingness to help preserve the culture of the organization d. consent to share material symbols with the other members of the organization

Effectiveness is associated with ______. Select one: a. doing the right things b. reducing inventory c. decreasing production time d. doing things right

To increase visitor numbers, a zoo and a nearby natural history museum agree to run a short-term promotion offering discount combination tickets to the two venues. The zoo managers who approved the project and authorized the work hours and capital to support the promotion played ___. Select one: a. entrepreneurial and decisional roles b. negotiator and resource allocator roles c. monitor and figurehead roles d. disseminator and negotiator roles

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