Match each description with the corresponding tool or technique commonly used in total quality management (TQM).

DescriptionValue-added analysisBenchmarkingOutsourcingReducing cycle timeISO 9000 and ISO 14000Statistical quality control (SQC)Six Sigma An evaluation of all work activities, materials flows, and paperwork to determine whether they add value for the customer Learning how other organizations accomplish high-quality work Improving the organizations focus on its core competencies by hiring other organizations to do certain work Developing, making, and distributing products/services faster Complying with internationally accepted sets of quality standards Using a certain set of data analysis methods to monitor quality Using a method intended to virtually eliminate the ability of a process to produce errors