Match each statement with an appropriate planning and control element. If there are two correct answers for a statement, either will be counted as correct.

Required:

a$.$Dr$.$ Jones, a dentist, wants to increase the size and profitability of his business by building a reputation for quality and timely service.

Corrective actionBudgetsFeedbackInvestigationShort$-$term planComparison of actual with plannedMonitoring of actual activityStrategic planShort$-$term objectivesLong$-$term objectives

b$.$To achieve this, he plans on adding a dental laboratory to his building so that crowns, bridges, and dentures can be made in$-$house.

Corrective actionBudgetsFeedbackInvestigationShort$-$term planComparison of actual with plannedMonitoring of actual activityStrategic planShort$-$term objectivesLong$-$term objectives

c$.$To add the laboratory, he needs additional money, which he decides must be obtained by increasing revenues. After some careful calculation, Dr$.$ Jones concludes that annual revenues must be increased by $10\%.$

Corrective actionBudgetsFeedbackInvestigationShort$-$term planComparison of actual with plannedMonitoring of actual activityStrategic planShort$-$term objectivesLong$-$term objectives

d$.$Dr$.$ Jones finds that his fees for fillings and crowns are below the average in his community and decides that the $10\%$ increase can be achieved by increasing these fees.

Corrective actionBudgetsFeedbackInvestigationShort$-$term planComparison of actual with plannedMonitoring of actual activityStrategic planShort$-$term objectivesLong$-$term objectives

e$.$He then identifies the quantity of fillings and crowns expected for the coming year, the new per$-$unit fee, and the total fees expected.

Corrective actionBudgetsFeedbackInvestigationShort$-$term planComparison of actual with plannedMonitoring of actual activityStrategic planShort$-$term objectivesLong$-$term objectives

f$.$As the year unfolds $($on a month$-$by$-$month basis$),$ Dr$.$ Jones compares the actual revenues received with the budgeted revenues. For the first three months, actual revenues were less than planned.

Corrective actionBudgetsFeedbackInvestigationShort$-$term planComparison of actual with plannedMonitoring of actual activityStrategic planShort$-$term objectivesLong$-$term objectives

g$.$Upon investigating, he discovered that he had some reduction in the number of patients because he had also changed his available hours of operation.

Corrective actionBudgetsFeedbackInvestigationShort$-$term planComparison of actual with plannedMonitoring of actual activityStrategic planShort$-$term objectivesLong$-$term objectives

h$.$He returned to his old schedule and found out that the number of patients was restored to the original expected levels.

Corrective actionBudgetsFeedbackInvestigationShort$-$term planComparison of actual with plannedMonitoring of actual activityStrategic planShort$-$term objectivesLong$-$term objectives

i$.$However$,$ to make up the shortfall, he also increased the price of some of his other services.

Corrective actionBudgetsFeedbackInvestigationShort$-$term planComparison of actual with plannedMonitoring of actual activityStrategic planShort$-$term objectivesLong$-$term objectives